UK Mainland
UK Shipping Methods
Orders Under 1kg options are Royal Mail First/Second Class Recorded. (from 1-3 Working Days)
Orders Over 1kg are sent by Trackable Fed EX UK Courier Service. (from 1-2 Working Days)
Orders Over 25kg please contact us for postal rate.
UK Delivery Costs
Royal Mail = See Table Below or FREE where indicated.
Courier Rate = Cost of £3.95 for any size order up to 25kg!
Remember FREE SUPPLEMENTS WITH EVERY ORDER AND Free shipping for orders £50+
| Under 1kg Method |
0g to 100g |
100g to 500g |
501g to 1kg |
Under 1kg - Postal Upgrade |
Royal Mail Second Class (Recorded)
|
£1.60 |
£2.25 |
£2.99 |
£5.80 |
| Royal Mail First Class (Recorded) |
£1.99 |
£2.95 |
£3.50 |
£5.80 |
FedEx dont usually handle anything under 1kg.
Higher rates apply if therefore Under 1kg. |
| Over 1kg Method |
1kg to 25kg |
+1kg after |
|
Fed Ex Courier Service
|
£3.95 |
£0.80 |
|
Our Courier Service
We use
Fed Ex to handle our despatches using their
Priority 24HR Trackable Delivery Service. We use Fed Ex as they handle all deliveries with care, giving you piece of mind your order will arrive promptly and safely to your delivery address. A
Fed Ex Trackable reference will be provided on despatch for you to trace your order in transit.
Delivery Details
When will my order be dispatched?
Our staff operate to dispatch all orders as quickly as possible, with the vast majority of orders leaving Body Max Supplements within 24 hours of receipt. However on occasion, during periods of high demand, a small number of orders may take a time longer to dispatch. You can view the current status of your order at any time using the
My Account area of the site.
My order has been dispatched, when will be delivered?
Orders dispatched by FedEx UK / ParcelForce International can be tracked immediately from when you receive a despatch notification email or simply log in to the My Account area of the site.
We are unable to guarantee delivery dates as the activities of our delivery agents are beyond our control. However, as a guideline only, most parcels arrive within 24 hours following dispatch (UK Mainland). Upon dispatch you will receive a dispatch notification email containing, amongst other things, a period during which we estimate your goods to arrive. We understand that you wish to receive your goods as quickly as possible but respectfully request that customers allow the full estimated delivery period to expire prior to contacting us. The overwhelming majority of dispatches do arrive during the stated time.
Royal Mail parcels are typically delivered by your regular postman and will arrive with the normal mail. FexEx UK deliveries are made at any point during the working day; usually between 8:30am and 5pm. FedEx UK deliveries do not take place on Saturdays or Sundays.
How do I track my delivery?
You can track your delivery and view the status of your order online at any time by logging in to the My Account are of the site. Information containing your tracking number will be sent to you in an email, where you can follow instructions to track your delivery.
You will automatically receive a dispatch notification email detailing the specifics of your delivery when your consignment leaves us.
My delivery has not yet arrived. What now?
On occasion a parcel may take longer than usual to be delivered. We understand these situations are frustrating and appreciate your patience in the matter whilst we work to resolve the issue. If you have not received your goods after the last date of your delivery estimate (detailed in your dispatch notification email) please get in touch with us and we will investigate the matter. If you no longer have access to your dispatch notification email you can view your delivery estimate in the My Account area of the site.
Where can you deliver?
We deliver to UK Mainland, Offshore (Isle of Man) (Scottish Highlands) (Isle of White), Ireland (Northern), Channel Islands. We also deliver to BFPO addresses and also to International destinations in Europe.
Who will deliver my order?
We ship orders using a combination of FedEx UK and Royal Mail / ParcelForce International.
Small and light orders are typically sent by Royal Mail. Large, heavy items - protein powders, weight gainers and the like - are sent by FedEx UK / ParcelForce International. You will be notified of who to expect in your dispatch notification email. A signature is required upon receipt of goods as proof of delivery.
I wasnt home when the delivery agent attempted delivery. What now?
If you are not at home when delivery is attempted you will be left a calling card by the delivery agent. This will detail all of the information required to re-arrange delivery for a more convenient time, or to collect the consignment in person; simply follow the instructions provided.
If you miss the delivery the Courier will attempt to re-deliver the order at no extra cost, however if this exceeds the two attempted drop-offs we reserve the right to charge a redelivery fee if the customer is not there to collect the goods as arranged.
Will I need to sign for my delivery?
Yes, we require a signature upon receipt of goods as proof of delivery.
Can I have my goods delivered to my work address?
Yes, a large number of our consignments are dispatched to commercial addresses. We strongly encourage you to include as much relevant delivery information as possible in these cases. For example, please include the company name and any department or office names required to route your parcel internally. This will help ensure your goods reach you in good time.
Can you leave my parcel with a neighbour / in the porch / in the garage?
We are not able to provide an alternative delivery instruction if no-one is present at the primary property to receive the goods. If you know you are not going to be home to receive the consignment owing to work commitments you may like to have your goods delivered to your work address instead. If this isnt possible you might like to arrange for delivery to a family member, friend or neighbour.
Can I have my order delivered at the weekend?
Presently we are unable to arrange weekend deliveries. Unless your order is arriving by Royal Mail, where they operate until 12:00 mid-day in certain areas.
Please note all delivery time estimates are subject to stock availability.
Bank HolidaysDuring Public Bank Holidays orders will be processed and despatched the next available working day. As the Bank Holiday may affect Royal Mail/Courier delivery times, please bear with us as we try and get your order to you as quickly as possible.
Click here for Returns and Refund information.
BFPO
British Forces Post Office (BFPO)
We are happy to ship orders via the BFPO, the same shipping options and rates apply for the UK but
when completing your order fill in the delivery address for UK OFFSHORE.
Make sure the information is included as follows.
- Service No Rank Name
- Unit/Regt
- Operation Name
- BFPO No
This information can be provided in the additional information section on the site.
As required by the BFPO
we will remove any delivery information that should not be disclosed from the address label but this must be completed when you place your order to ensure shipping is calculated correctly.
UK Offshore
UK (Channel Islands, Scottish Highlands, Isle of Man, Ireland (Northern)
Postage Rates are calculated on checkout for overall weight.
However a rough guide can be found in the table below.
UK Channel Islands / Scottish Highlands Shipping Methods
Orders Under 2kg options are Royal Mail First/Second Class Recorded. (1-4 Working Days)
Orders Over 2kg are sent by ParcelForce Courier Service. (1-3 Working Days)
Orders Over 25kg please contact us for postal rate.
UK Isle of Man / Northern Ireland Shipping Methods
Orders Under 2kg options are Royal Mail Airmail. (1-4 Working Days)
Orders Over 2kg are sent by ParcelForce Courier Service. (1-3 Working Days)
Orders Over 25kg please contact us for postal rate.
Delivery Rates
Postage Rates are calculated on checkout for overall weight.
However a rough guide can be found in the table below.
| Weight | Cost | Via Delivery Option |
|
| Under 1kg | 4.00 | Royal Mail Recorded/Airmail |
| up to 1.5kg | 5.50 | Royal Mail Recorded/Airmail |
| up to 2kg | 7.30 | Royal Mail Recorded/Airmail |
| up to 4kg | 11.99 | ParcelForce |
| up to 6kg | 13.50 | ParcelForce |
| up to 8kg | 16.99 | ParcelForce |
| up to 10kg | 18.99 | ParcelForce |
| up to 12kg | 21.99 | ParcelForce |
| up to 15kg | 24.00 | ParcelForce |
Delivery Details
When will my order be dispatched?
Our staff operate to dispatch all orders as quickly as possible, with the vast majority of orders leaving Body Max Supplements within 24 hours of receipt. However on occasion, during periods of high demand, a small number of orders may take a time longer to dispatch. You can view the current status of your order at any time using the
My Account area of the site.
My order has been dispatched, when will be delivered?
Orders dispatched by FedEx UK / ParcelForce International can be tracked immediately from when you receive a despatch notification email or simply log in to the My Account area of the site.
We are unable to guarantee delivery dates as the activities of our delivery agents are beyond our control. However, as a guideline only, most parcels arrive within 24 hours following dispatch (UK Mainland). Upon dispatch you will receive a dispatch notification email containing, amongst other things, a period during which we estimate your goods to arrive. We understand that you wish to receive your goods as quickly as possible but respectfully request that customers allow the full estimated delivery period to expire prior to contacting us. The overwhelming majority of dispatches do arrive during the stated time.
Royal Mail parcels are typically delivered by your regular postman and will arrive with the normal mail. FexEx UK deliveries are made at any point during the working day; usually between 8:30am and 5pm. FedEx UK deliveries do not take place on Saturdays or Sundays.
How do I track my delivery?
You can track your delivery and view the status of your order online at any time by logging in to the My Account are of the site. Information containing your tracking number will be sent to you in an email, where you can follow instructions to track your delivery.
You will automatically receive a dispatch notification email detailing the specifics of your delivery when your consignment leaves us.
My delivery has not yet arrived. What now?
On occasion a parcel may take longer than usual to be delivered. We understand these situations are frustrating and appreciate your patience in the matter whilst we work to resolve the issue. If you have not received your goods after the last date of your delivery estimate (detailed in your dispatch notification email) please get in touch with us and we will investigate the matter. If you no longer have access to your dispatch notification email you can view your delivery estimate in the My Account area of the site.
Where can you deliver?
We deliver to UK Mainland, Offshore (Isle of Man) (Scottish Highlands) (Isle of White), Ireland (Northern), Channel Islands. We also deliver to BFPO addresses and also to International destinations in Europe.
Who will deliver my order?
We ship orders using a combination of FedEx UK and Royal Mail / ParcelForce International.
Small and light orders are typically sent by Royal Mail. Large, heavy items - protein powders, weight gainers and the like - are sent by FedEx UK / ParcelForce International. You will be notified of who to expect in your dispatch notification email. A signature is required upon receipt of goods as proof of delivery.
I wasnt home when the delivery agent attempted delivery. What now?
If you are not at home when delivery is attempted you will be left a calling card by the delivery agent. This will detail all of the information required to re-arrange delivery for a more convenient time, or to collect the consignment in person; simply follow the instructions provided.
If you miss the delivery the Courier will attempt to re-deliver the order at no extra cost, however if this exceeds the two attempted drop-offs we reserve the right to charge a redelivery fee if the customer is not there to collect the goods as arranged.
Will I need to sign for my delivery?
Yes, we require a signature upon receipt of goods as proof of delivery.
Can I have my goods delivered to my work address?
Yes, a large number of our consignments are dispatched to commercial addresses. We strongly encourage you to include as much relevant delivery information as possible in these cases. For example, please include the company name and any department or office names required to route your parcel internally. This will help ensure your goods reach you in good time.
Can you leave my parcel with a neighbour / in the porch / in the garage?
We are not able to provide an alternative delivery instruction if no-one is present at the primary property to receive the goods. If you know you are not going to be home to receive the consignment owing to work commitments you may like to have your goods delivered to your work address instead. If this isnt possible you might like to arrange for delivery to a family member, friend or neighbour.
Can I have my order delivered at the weekend?
Presently we are unable to arrange weekend deliveries. Unless your order is arriving by Royal Mail, where they operate until 12:00 mid-day in certain areas.
Please note all delivery time estimates are subject to stock availability.
UK Bank HolidaysDuring UK Public Bank Holidays orders will be processed and despatched the next available working day. As the Bank Holiday may affect UK Royal Mail/Courier delivery times, please bear with us as we try and get your order to you as quickly as possible.
Europe
European Shipping Methods
Orders Under 1.2kg options are Royal Mail International Small Packets (up to 5 Working Days)
Orders Over 1.2kg will be sent by Airmail International Signed-for (up to 5 working days) or ParcelForce International (up to 3 Working Days)
European Shipping RatesPostage Rates are calculated on checkout for overall weight.
However a rough guide can be found in the table below.
| Weight | Cost | Via Delivery Option |
|
| up to 0.5kg | 3.50 | Royal Mail Airmail |
| up to 1kg | 6.50 | Royal Mail Airmail |
| up to 1.5kg | 8.99 | Royal Mail Airmail |
| up to 2kg | 14.99 | ParcelForce International |
| up to 3kg | 20.00 | ParcelForce International |
| up to 4kg | 25.00 | ParcelForce International |
Delivery Details
When will my order be dispatched?
Our staff operate to dispatch all orders as quickly as possible, with the vast majority of orders leaving Body Max Supplements within 24 hours of receipt (UK Mainland). However on occasion, during periods of high demand, a small number of orders may take a time longer to dispatch. You can view the current status of your order at any time using the
My Account area of the site.
My order has been dispatched, when will be delivered?
Orders dispatched by ParcelForce International can be tracked immediately from when you receive a despatch notification email or simply log in to the My Account area of the site.
We are unable to guarantee delivery dates as the activities of our delivery agents are beyond our control. However, as a guideline only, most parcels arrive within 4 days following dispatch (International). Upon dispatch you will receive a dispatch notification email containing, amongst other things, a period during which we estimate your goods to arrive. We understand that you wish to receive your goods as quickly as possible but respectfully request that customers allow the full estimated delivery period to expire prior to contacting us. The overwhelming majority of dispatches do arrive during the stated time.
Royal Mail parcels are typically delivered by your regular postman and will arrive with the normal mail.
How do I track my delivery?
You can track your delivery and view the status of your order online at any time by logging in to the My Account are of the site. Information containing your tracking number will be sent to you in an email, where you can follow instructions to track your delivery.
You will automatically receive a dispatch notification email detailing the specifics of your delivery when your consignment leaves us.
My delivery has not yet arrived. What now?
On occasion a parcel may take longer than usual to be delivered. We understand these situations are frustrating and appreciate your patience in the matter whilst we work to resolve the issue. If you have not received your goods after the last date of your delivery estimate (detailed in your dispatch notification email) please get in touch with us and we will investigate the matter. If you no longer have access to your dispatch notification email you can view your delivery estimate in the My Account area of the site.
Where can you deliver?
We deliver to UK Mainland, Offshore (Isle of Man) (Scottish Highlands) (Isle of White), Ireland (Northern), Channel Islands. We also deliver to BFPO addresses and also to International destinations in Europe, America and Canada.
Who will deliver my order?
We ship orders using a combination of Royal Mail and ParcelForce International.
Small and light orders are typically sent by Royal Mail. Large, heavy items - protein powders, weight gainers and the like - are sent by ParcelForce International. You will be notified of who to expect in your dispatch notification email. A signature is required upon receipt of goods as proof of delivery.
I wasnt home when the delivery agent attempted delivery. What now?
If you are not at home when delivery is attempted you will be left a calling card by the delivery agent. This will detail all of the information required to re-arrange delivery for a more convenient time, or to collect the consignment in person; simply follow the instructions provided.
If you miss the delivery the Courier will attempt to re-deliver the order at no extra cost, however if this exceeds the two attempted drop-offs we reserve the right to charge a redelivery fee if the customer is not there to collect the goods as arranged.
Will I need to sign for my delivery?
Yes, we require a signature upon receipt of goods as proof of delivery.
Can I have my goods delivered to my work address?
Yes, a large number of our consignments are dispatched to commercial addresses. We strongly encourage you to include as much relevant delivery information as possible in these cases. For example, please include the company name and any department or office names required to route your parcel internally. This will help ensure your goods reach you in good time.
Can you leave my parcel with a neighbour / in the porch / in the garage?
We are not able to provide an alternative delivery instruction if no-one is present at the primary property to receive the goods. If you know you are not going to be home to receive the consignment owing to work commitments you may like to have your goods delivered to your work address instead. If this isnt possible you might like to arrange for delivery to a family member, friend or neighbour.
Can I have my order delivered at the weekend?
Presently we are unable to arrange weekend deliveries to International destinations..
Please note all delivery time estimates are subject to stock availability.
* Any customs/import duty is to be paid by the customer.
UK Bank HolidaysDuring UK Public Bank Holidays orders will be processed and despatched the next available working day. As the Bank Holiday may affect UK Royal Mail/Courier delivery times, please bear with us as we try and get your order to you as quickly as possible.
Please note all delivery time estimates are subject to stock availability.
Worldwide
Rest of the World Shipping Methods
Orders Under 1.2kg options are Royal Mail International Small Packets (up to 6 Working Days)
Orders Over 1.2kg will be sent by Airmail International Signed-for (up to 6 working days) or ParcelForce International (up to 4 Working Days)
Rest of World Shipping RatesPostage Rates are calculated on checkout for overall weight.
However a rough guide can be found in the table below.
| Weight | Cost | Via Delivery Option |
|
| up to 0.3kg | 4.50 | Royal Mail Airmail |
| up to 0.6kg | 8.99 | Royal Mail Airmail |
| up to 1kg | 12.99 | Royal Mail Airmail |
| up to 1.5kg | 18.00 | ParcelForce International |
| up to 2kg | 24.00 | ParcelForce International |
| up to 3kg | 33.00 | ParcelForce International |
Delivery Details
When will my order be dispatched?
Our staff operate to dispatch all orders as quickly as possible, with the vast majority of orders leaving Body Max Supplements within 24 hours of receipt (UK Mainland). However on occasion, during periods of high demand, a small number of orders may take a time longer to dispatch. You can view the current status of your order at any time using the
My Account area of the site.
My order has been dispatched, when will be delivered?
Orders dispatched by ParcelForce International can be tracked immediately from when you receive a despatch notification email or simply log in to the My Account area of the site.
We are unable to guarantee delivery dates as the activities of our delivery agents are beyond our control. However, as a guideline only, most parcels arrive within 4 days following dispatch (International). Upon dispatch you will receive a dispatch notification email containing, amongst other things, a period during which we estimate your goods to arrive. We understand that you wish to receive your goods as quickly as possible but respectfully request that customers allow the full estimated delivery period to expire prior to contacting us. The overwhelming majority of dispatches do arrive during the stated time.
Royal Mail parcels are typically delivered by your regular postman and will arrive with the normal mail.
How do I track my delivery?
You can track your delivery and view the status of your order online at any time by logging in to the My Account are of the site. Information containing your tracking number will be sent to you in an email, where you can follow instructions to track your delivery.
You will automatically receive a dispatch notification email detailing the specifics of your delivery when your consignment leaves us.
My delivery has not yet arrived. What now?
On occasion a parcel may take longer than usual to be delivered. We understand these situations are frustrating and appreciate your patience in the matter whilst we work to resolve the issue. If you have not received your goods after the last date of your delivery estimate (detailed in your dispatch notification email) please get in touch with us and we will investigate the matter. If you no longer have access to your dispatch notification email you can view your delivery estimate in the My Account area of the site.
Where can you deliver?
We deliver to UK Mainland, Offshore (Isle of Man) (Scottish Highlands) (Isle of White), Ireland (Northern), Channel Islands. We also deliver to BFPO addresses and also to International destinations in Europe, America and Canada.
Who will deliver my order?
We ship orders using a combination of Royal Mail and ParcelForce International.
Small and light orders are typically sent by Royal Mail. Large, heavy items - protein powders, weight gainers and the like - are sent by ParcelForce International. You will be notified of who to expect in your dispatch notification email. A signature is required upon receipt of goods as proof of delivery.
I wasnt home when the delivery agent attempted delivery. What now?
If you are not at home when delivery is attempted you will be left a calling card by the delivery agent. This will detail all of the information required to re-arrange delivery for a more convenient time, or to collect the consignment in person; simply follow the instructions provided.
If you miss the delivery the Courier will attempt to re-deliver the order at no extra cost, however if this exceeds the two attempted drop-offs we reserve the right to charge a redelivery fee if the customer is not there to collect the goods as arranged.
Will I need to sign for my delivery?
Yes, we require a signature upon receipt of goods as proof of delivery.
Can I have my goods delivered to my work address?
Yes, a large number of our consignments are dispatched to commercial addresses. We strongly encourage you to include as much relevant delivery information as possible in these cases. For example, please include the company name and any department or office names required to route your parcel internally. This will help ensure your goods reach you in good time.
Can you leave my parcel with a neighbour / in the porch / in the garage?
We are not able to provide an alternative delivery instruction if no-one is present at the primary property to receive the goods. If you know you are not going to be home to receive the consignment owing to work commitments you may like to have your goods delivered to your work address instead. If this isnt possible you might like to arrange for delivery to a family member, friend or neighbour.
Can I have my order delivered at the weekend?
Presently we are unable to arrange weekend deliveries to International destinations..
Please note all delivery time estimates are subject to stock availability.
* Any customs/import duty is to be paid by the customer.
UK Bank HolidaysDuring UK Public Bank Holidays orders will be processed and despatched the next available working day. As the Bank Holiday may affect UK Royal Mail/Courier delivery times, please bear with us as we try and get your order to you as quickly as possible.
Please note all delivery time estimates are subject to stock availability.
